PAFSO Secures Additional Phoenix Compensation for its Members

PAFSO is pleased to announce that, along with the other bargaining agents of the core public service, we have reached an agreement with Treasury Board on additional compensation for Phoenix-related issues. This agreement will see our members receive up to $1,000 in compensation for the late implementation of our 2014 contract. Some of our members may receive even more compensation for general damages related to Phoenix.

Last July, the Public Service Alliance of Canada (PSAC) negotiated two settlements with Treasury Board on issues related to the Phoenix payroll system. The first provides up to $1,500 in general damages for issues arising from the payroll system fiasco. The second settlement is to settle a grievance over the late implementation of the 2014 collective agreements that resulted from problems with the Phoenix system, providing up to $1,000 in compensation for individual members.

General damages
In May 2019, PAFSO and the other bargaining agents reached an agreement with Treasury Board that provided our members with up to five days of paid leave as compensation for the damages they incurred due to the Phoenix fiasco. For some of our members, this represents a value less than the $1,500 negotiated by PSAC for this issue.

In order to make up this difference, PAFSO has negotiated an additional taxable cash settlement of up to $1,500 for current and former members with a salary of less than $78,264, or $300 a day. Eligible members can get as many top-up payments as they did days of leave from the 2019 settlement. The amount of the top-up payment is equal to the difference between $300 and their daily rate of pay, which may be different for each of the relevant fiscal years. The payment will only apply if the difference is greater than $10.

Late-implementation grievance
Like PSAC, PAFSO also filed a grievance with Treasury Board over the delayed implementation of the 2014 collective agreement that arose from issues with the Phoenix payroll system. In a memorandum of agreement signed late last month, Treasury Board has agreed to match the settlement it reached with PSAC. As a result, current and former PAFSO members are eligible for a taxable payment of up to $1,000 based on the years they were working and members of the union:

  • $400 for the 2016–17 fiscal year
  • $200 for each of the fiscal years 2017–18, 2018–19 and 2019–20


Next steps
Payments are soon on their way. The late-implementation payments of up to $1,000 are scheduled to be made in May of this year. Payments related to the general damages settlement are likely to take a bit longer as they are more complicated to calculate.

This is great news for PAFSO members, past and present, who have been hit hard with pay issues due to Phoenix.

Please note that if you were a member of another union such as PSAC during the periods under discussion, your settlement for those years will be handled by your former union under the relevant collective agreement. You can find more information here on PSAC’s website.

If you have any questions regarding these settlements for current and former PAFSO members, please contact us at

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