Information on flexible repayment options for overpayments, emergency salary advances and priority payments

Dear colleagues,

Work is now underway to provide employees with flexible repayment options for overpayments, emergency salary advances and priority payments due to Phoenix issues.

The Treasury Board Secretariat of Canada has been working closely with Public Services and Procurement Canada and departments and agencies to ensure that processes are in place to support these policy changes and that no amounts are recovered from an employee’s pay before their outstanding pay issues are resolved.

Employees who have been overpaid, or received an emergency salary advance or a priority payment as a direct result of Phoenix, will be contacted by the Pay Centre or their departmental compensation advisor with information on next steps and recovery options.

Detailed questions and answers are now available to provide employees with more information about these new flexibilities and how the process works.

Log in with your credentials

or    

Forgot your details?

Create Account